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PRIVACY POLICY

PRIVACY POLICY: YOUR DATA

SACLAB Consulting (“We,” “Our,” or “Us”) is committed to protecting your privacy. This Privacy Policy explains how SACLAB Consulting collects, uses, and discloses your personal information.

 

This Privacy Policy applies to our website, www.saclabconsulting.com, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you confirm that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To enhance clarity within this Privacy Policy, whenever we refer to specific terms, their meanings are precisely defined as follows:

 

  • Cookie: a small amount of data generated by a website and stored by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
  • Company: when this policy mentions “Company,” “We,” “Us,” or “Our,” it refers to SACLAB Consulting, Avda. Manuel Fraga Iribarne, 141, 28055 Madrid, which is responsible for your information under this Privacy Policy.
  • Platform: SACLAB Consulting’s public-facing Internet website.
  • Country: where SACLAB Consulting or the owners/founders of SACLAB Consulting are located, in this case, Spain.
  • Client: refers to the company, organisation, or individual that registers to use SACLAB Consulting’s Service to manage relationships with its consumers or service users.
  • Device: any Internet-connected device, such as a phone, tablet, computer, or any other device that can be used to visit SACLAB Consulting and use the services.
  • IP Address: each Internet-connected device is assigned a number known as an Internet Protocol (IP) address. These numbers are typically assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: refers to individuals employed by SACLAB Consulting or under contract to perform a service on behalf of one of the parties.
  • Personal Data: refers to any information that, either directly or indirectly and in conjunction with other details, including a personal identification number, enables the identification of a natural person.
  • Service: refers to the service provided by SACLAB Consulting as described in the relevant terms (if available) and on this platform.
  • Third Parties: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you.
  • Website: SACLAB Consulting’s website, accessible via this URL: www.saclabconsulting.com.
  • You: an individual or entity registered with SACLAB Consulting or visiting our Website to use the Services.

What information do we collect?

We collect information from you when you visit our platform, place an order, respond to a survey, or fill out a form:

 

  • Name/Username
  • Phone numbers
  • Email addresses
  • Postal addresses
  • Job titles
  • Billing addresses

When does SACLAB Consulting use end-user information from third parties?

SACLAB Consulting will collect end-user data necessary to provide SACLAB Consulting services to our clients. End-users may voluntarily provide us with information they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control the amount of information that social media websites make public by visiting these websites and changing your privacy settings.

When does SACLAB Consulting use third-party client information?

We receive information from third parties when you communicate with us. For example, when you provide us with your email address to express interest in becoming a client of SACLAB Consulting, we receive information from a third party that provides automated fraud detection services to SACLAB Consulting. Occasionally, we also collect information that is made publicly available on social media websites. You can control the amount of information that social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, sale of assets, or other business reorganisation, we may also share or transfer your personal and non-personal information to our successors in interest.

 

We may engage trusted third-party service providers to perform functions and provide services, such as hosting and maintaining our servers and platform, storage and management of databases, email management, marketing, credit card processing, and fulfilment of product and service orders that you may place through the platform. We are likely to share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and you.

 

We may share parts of our log file data, including IP addresses, for analytical purposes with third parties, such as web analytics partners, app developers, and advertising networks. If your IP address is shared, it may be used to estimate your general location and other technical data, such as connection speed, whether you have visited the platform in a shared location, and the type of device used to visit the platform. They may aggregate information about our advertisements and your platform interactions, subsequently furnishing audits, conducting research, and generating reports for both us and our advertisers.

 

We may also disclose personal and non-personal information about you to the Government, law enforcement officials, or private third parties, as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, public or personal safety, or to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with judicial orders, laws, rules, and applicable regulations.

Where and when is customer and end-user information collected?

SACLAB Consulting will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How do we use the information we collect?

 Any information we collect from you may be used in one of the following ways:

  • To personalise your experience (your information helps us respond better to your individual needs)
  • To improve our platform (we continually strive to improve what our platform offers based on the information and feedback we receive from you)
  • To improve customer service (your information helps us respond more effectively to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey, or other site feature
  • To send periodic emails

How do we use your email address?

By submitting your email address on this platform, you agree to receive our emails. You can opt out of any of these email lists at any time by clicking the unsubscribe link or another option to unsubscribe included in the respective email. We only send emails to people who have authorised us to contact them, either directly or through a third party. We do not send unsolicited commercial emails because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites where we display custom advertising to specific people who have opted into receiving our communications. Email addresses submitted solely through the order processing page will be used for the sole purpose of sending you information and updates related to your order. However, if you have provided the same email through another method, we may use it for any of the purposes outlined in this Policy. Note: if you want to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long do we retain your information?

We retain your information only as long as we need it to provide you with our services and fulfil the purposes described in this policy. This is also the case for anyone with whom we share your information and who carries out services on our behalf. When we no longer need to use your information and it is not necessary to retain it to comply with our legal or regulatory obligations, we will delete it from our systems or anonymise it so that we cannot identify you.

Can my information be transferred to other countries?

SACLAB Consulting is incorporated in Spain. Information collected through our website, through direct interactions with you, or the use of our help services, may be transferred from time to time to our offices or personnel or to third parties located around the world, and may be viewed and hosted anywhere in the world, including countries that may not have general laws regulating the use and transfer of such data. To the extent permitted by applicable law, by using any of the above, you voluntarily agree to the trans-border transfer and hosting of such information.

Is information collected through SACLAB Consulting Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and administrative procedures to help safeguard, prevent unauthorised access, maintain the security of data, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. Additionally, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-waivable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

PRIVACY POLICY: DATA UPDATES AND OTHERS

Can I update or correct my information?

The rights you have to request updates or corrections to the information SACLAB Consulting collects depend on your relationship with SACLAB Consulting. Personnel may update or correct their information as detailed in our internal company employment policies.

 

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences for communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you in our systems (subject to the following paragraph), by canceling your account. Such updates, corrections, modifications, and deletions will not have an effect on other information that we maintain or information that we have provided to third parties, under this Privacy Policy before such updates, corrections, modifications, or deletions. 

 

You must be aware that technologically it is not feasible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a form that is difficult or impossible to locate for us. Immediately after receiving your request, all personal information stored in actively used databases and other readily searchable media will be updated, corrected, modified, or deleted as appropriate, as soon as and to the extent reasonably and technically possible.

 

If you are an end-user and wish to update, delete, or receive any information we have about you, you can do so by contacting the organisation of which you are a customer.

Personnel

If you are a worker or applicant of SACLAB Consulting, we collect the information you provide to us voluntarily. We use the information collected for human resources purposes to administer worker benefits and select applicants.

 

You can contact us to (1) update or correct your information, (2) change your preferences concerning communications and other information you receive from us, or (3) receive a record of the information we have related to you. 

 

Such updates, corrections, modifications, and deletions will not have an effect on other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy before such updates, corrections, changes, or deletions.

 

Business Sale

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of SACLAB Consulting, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganisation, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our corporate affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or indirectly is controlled by, or is under common control with SACLAB Consulting, whether by ownership or otherwise. Any information related to you that we provide to our corporate affiliates will be treated by those corporate affiliates under the terms of this privacy policy.

Governing Law

This Privacy Policy is governed by the laws of Spain without regard to its conflict of law provisions. You agree to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under this Privacy Policy or in connection with it, except for those individuals who may have the right to make claims under the Privacy Shield or the Swiss-US framework.

 

The Spanish laws, excluding its conflicts of laws, shall govern this Agreement and your use of our services. Your use of our services may also be subject to other local, state, national, or international laws.

 

By using SACLAB Consulting or communicating with us directly, you accept this Privacy Policy. If you do not agree with this Privacy Policy, you should not interact with our website or use our services. The continued use of the website, direct interaction with us, or after the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.